First Line Supervisor/Manager Training Phase 2

Course Group:

Business

This course contains a mixture of theory, role play, questionnaires, presentations and group work. There is no assessment but, on satisfactory completion, delegates will be issued with and attendance and competency certificate issued by Angus College.

Information

Course Content:

The course covers the following -

Expectations - Individual expectations and goals for achievement by the end of the day.

Creating and Developing a Vision - Importance of setting a vision and goals and SMART targets.

Managing Change - Dealing with resistance to change, managing change effectively, team leader approach to dealing with change.

Assertiveness - How assertive are you? Building self confidence.

Motivation - motivating factors and techniques.

Enhancing the overall effectiveness of your team - Action planning and job enrichment.

Evaluation - Has the programme met/not met or exceeded your expectations?

Target Group:

This course is aimed at anyone who has recently been promoted to a supervisory role or others who may need to update/refresh their managerial skills. Delegates will cover all the essential knowledge to ensure success in the workplace.

Duration:

This course is run over one full day.

Certification:

On successful completion of the course delegates will receive an Angus College certificate.

Dates

Course Dates:

20 June 2013

Cost:

£100

Next Steps

Send to a friend

Places on Enterprise classes are subject to availability. You can apply in two ways:

Book By Phone

Please call Pauline McDonald on 01241 432722 to secure your place now!

Enquire Online

Enquiring online DOES NOT secure a place on the course. you will be contacted within the next few days to confirm if a place is available and discuss payment options with you.

Enquiry Form
Complete the form and we will call you.

Please Note

The description of the College’s courses in our prospectus and on our website represents the College’s aspirations as to what will be delivered. However, for various reasons, the courses actually delivered may be different.

For example:

funding for a course (whether from the Government or from the College’s charitable donations or other sources of income) may be reduced or withdrawn;
there may be insufficient interest in a course which means that it is uneconomic or unviable to deliver;
there may be a change to the College’s other resources, such as staff or accommodation, which affect the delivery of a course.

A change could involve the replacement of a course with a new course, variations to course content or structure, the merger of courses, or the withdrawal of a course. The College may make a change to a course for the reasons set out above, or for other reasons where it is reasonable for the College to do so. If there is a change to a course about which you have expressed an interest, the College will let you know as soon as possible.

By expressing an interest about a course to the College, you agree to these rules about changes to courses.

Angus College